dealer performance center cat

LogicBay Corporation (, a leading developer and provider of channel training, management and development solutions, has officially launched the Caterpillar dealer training and development system worldwide.

The dealer training and development system, powered by LogicBay's Performance Center technology and the Saba Learning Management System is hosted and managed by LogicBay at their facilities in Providence, Rhode Island.

John Panaccione, LogicBay CEO comments: "This was both an opportunity and a significant challenge. Caterpillar is one of the top brands in the world and the undisputed leader in their market sector. We needed to provide a level of performance and service commensurate with the Caterpillar reputation for quality. This meant our solution had to deliver an exceptional experience for the Caterpillar dealer audience in every corner of the world whether delivering simple documents or rich media web-based training." To meet this goal LogicBay partnered with Akamai Inc. to help speed global delivery and ensure a consistent, predictable and rewarding user experience. The Akamai EdgePlatform is one of the world's largest distributed computing platforms. It is a network of more than 25,000 secure servers equipped with proprietary software and deployed in 69 countries that relies on applied mathematics and algorithms to help solve congestion and vulnerability problems on the Internet.

The software driving this solution features LogicBay's robust and innovative Performance Center Technology. This technology features a unique suite of integrated dealer development technologies, including learning management, content management, portal management and collaboration management.

About LogicBay

LogicBay is a leading innovator in channel management, training and development. Comprised of channel experts and performance improvement specialists from a variety of well-known companies, the principals at LogicBay focus their solutions on helping customers reach, manage and develop their distribution channels, including dealers, distributors and franchisees. LogicBay's clients include Caterpillar, 3M, Freightliner, HP and others.

LogicBay, the LogicBay logo, Performance Center and the marks related to LogicBay products and services are the registered trademarks of LogicBay Corporation.

Author Information

Paul Tobin
LogicBay Corporation